Privacy Policy

At GGAD Group Limited, we take the protection of your personal information seriously. This policy explains how we collect, store, and process your personal data when you interact with our scrap metal recycling services.

Privacy Policy

Last updated: 1 October 2026

GGAD Group Limited (“GGAD Group”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services, arrange a collection or otherwise interact with us.

1. Who we are

GGAD Group Limited is a scrap metal recycling and collection business providing services to domestic customers, tradespeople, businesses and other organisations.

Our website is:

https://www.ggadgrouplimited.co.uk

Our contact details are:

GGAD Group Limited
Southgate Chambers
37–39 Southgate Street
Winchester
SO23 9EH

Telephone: 07510 877558
Email: ggadgrouplimited@outlook.com

Where applicable, GGAD Group Limited is the data controller responsible for personal information collected through this website and in connection with our services.

2. Information we collect

Depending on how you interact with us, we may collect and process information including:

  • your name;

  • home or business address;

  • email address;

  • telephone number;

  • information about your scrap metal or recycling requirements;

  • collection or delivery details;

  • vehicle registration details where required for our business or legal compliance;

  • identification and address-verification information where required by law;

  • payment and transaction information;

  • records of communications between you and GGAD Group;

  • information provided through enquiry or contact forms;

  • photographs or documents you voluntarily provide to us; and

  • technical information about your use of our website, such as IP address, browser type, device information and website usage information.

We will only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we collect your information

We may collect personal information:

  • when you contact us by telephone, email or through our website;

  • when you request a quotation or information about our services;

  • when you arrange a collection or delivery;

  • when you supply scrap metal to us;

  • when you enter into a transaction with us;

  • when you communicate with us about an existing or potential transaction;

  • when you voluntarily provide information to us; and

  • automatically through cookies and similar technologies when you use our website.

4. How we use your information

We may use your personal information to:

  • respond to enquiries;

  • provide quotations and information about our services;

  • arrange and manage scrap metal collections and deliveries;

  • process and administer transactions;

  • communicate with you about our services;

  • verify your identity and address where required;

  • maintain business and transaction records;

  • comply with legal and regulatory obligations;

  • prevent fraud, theft and other unlawful activity;

  • deal with complaints or disputes;

  • maintain the security of our website, systems and premises;

  • improve our services and website; and

  • send marketing communications where we are legally permitted to do so.

We will not use your personal information for purposes that are incompatible with the purposes described above unless we have a lawful basis to do so and, where required, have informed you accordingly.

5. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

We may process your information where it is necessary to enter into or perform a contract with you, for example when arranging a collection, processing a transaction or providing services.

Legal obligation

We may process personal information where we are required to do so by law or regulation.

This may include information that we are legally required to obtain, verify or retain in connection with our scrap metal activities.

Legitimate interests

We may process information where this is necessary for our legitimate business interests, provided those interests do not override your rights and interests.

This may include managing customer relationships, administering our business, improving our services, preventing fraud and maintaining website and system security.

Consent

Where required, we may process your information based on your consent. Where we rely on consent, you may withdraw it at any time.

6. Scrap metal records and legal compliance

As a scrap metal dealer, GGAD Group may be required to collect and retain certain information about people from whom scrap metal is received.

Applicable legislation requires scrap metal dealers to verify a supplier's full name and address and imposes record-keeping requirements. The Scrap Metal Dealers Act 2013 also restricts payment methods for scrap metal.

Where we are legally required to obtain identification, address information, vehicle details, transaction information or other records, we will process and retain that information for the purposes of complying with our legal obligations.

7. Who we may share your information with

We may share personal information where reasonably necessary with:

  • our employees and authorised personnel;

  • professional advisers such as accountants, solicitors or insurers;

  • banks and payment service providers;

  • IT, website hosting and software providers;

  • telecommunications and email service providers;

  • delivery, collection or logistics providers where applicable;

  • regulatory bodies, local authorities or government agencies;

  • law enforcement agencies where required or permitted by law; and

  • other third parties where you have asked us to share your information or where there is another lawful basis for doing so.

We do not sell your personal information to third parties.

Where we use service providers to process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection requirements.

8. International transfers

Where possible, we use service providers that process personal information within the UK.

If personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that suitable safeguards are in place where required by UK data protection law.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, regulatory and reporting requirements.

Certain records relating to scrap metal transactions may need to be retained for a prescribed period under applicable legislation. The Scrap Metal Dealers Act 2013, for example, requires specified records to be kept for three years.

The precise retention period will depend on the type of information and the reason we hold it.

When information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

10. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against:

  • unauthorised access;

  • accidental loss;

  • misuse;

  • alteration;

  • disclosure; and

  • destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Cookies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device which can be used to make websites function, remember preferences, understand how visitors use a website and, depending on the type of cookie, support analytics or other functionality.

Where cookies are not strictly necessary for the operation of the website, we will seek consent where required by applicable law.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

12. Your data protection rights

Subject to certain legal exceptions, you may have the following rights under UK data protection law:

  • Right of access – you can ask for a copy of the personal information we hold about you.

  • Right to rectification – you can ask us to correct inaccurate or incomplete information.

  • Right to erasure – in certain circumstances, you can ask us to delete your personal information.

  • Right to restriction – in certain circumstances, you can ask us to restrict how we use your information.

  • Right to data portability – in certain circumstances, you can ask for information you have provided to us in a portable format.

  • Right to object – in certain circumstances, you can object to our processing of your personal information.

  • Rights relating to automated decision-making – in certain circumstances, you may have rights concerning decisions made solely by automated means.

These rights are not absolute and may be subject to legal conditions and exemptions.

13. Marketing

We may contact you with information about our services where we are legally permitted to do so.

Where applicable, you can opt out of marketing communications at any time by contacting us or using an unsubscribe option provided in the communication.

We will not send electronic marketing communications where doing so would breach applicable privacy and electronic communications legislation.

14. Third-party websites

Our website may contain links to third-party websites.

Those websites operate independently from GGAD Group and have their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Children's information

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children through our website unless this is necessary and lawful in the circumstances.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

The latest version will be published on this website and the “Last updated” date will be amended accordingly.

17. Contact us

If you have any questions about this Privacy Policy or the way we process your personal information, please contact us:

GGAD Group Limited
Southgate Chambers
37–39 Southgate Street
Winchester
SO23 9EH

Telephone: 07510 877558
Email: ggadgrouplimited@outlook.com

18. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk/

The ICO provides information about data protection rights and how to make a complaint.

This Privacy Policy was last updated on 1 October 2026.

Terms & Conditions

Website Terms & Conditions

Last updated: 1 October 2026

These Terms & Conditions govern your use of the GGAD Group Limited website at:

https://www.ggadgrouplimited.co.uk

By using this website, you agree to comply with these Terms & Conditions. If you do not agree with them, please do not use the website.

1. About GGAD Group Limited

The website is operated by GGAD Group Limited (“GGAD Group”, “we”, “us” or “our”).

Our contact details are:

GGAD Group Limited
Southgate Chambers
37–39 Southgate Street
Winchester
SO23 9EH

Telephone: 07510 877558
Email: ggadgrouplimited@outlook.com

2. Purpose of the website

Our website provides general information about GGAD Group's scrap metal recycling and related services.

The website may provide information about:

  • scrap metal recycling;

  • ferrous and non-ferrous metals;

  • scrap metal collections;

  • factory and trade clearances;

  • accepted materials;

  • our business and services; and

  • ways to contact us.

Information on the website is provided for general information and does not, by itself, constitute an offer capable of acceptance or a binding agreement to purchase scrap metal or provide services.

3. Quotations and prices

Any prices, valuations or rates displayed or discussed by GGAD Group may be subject to change.

Scrap metal prices can fluctuate according to factors including market conditions, metal type, grade, purity, weight, condition and other relevant circumstances.

Any quotation or valuation provided by us is subject to the specific terms and conditions communicated at the time.

A website price, indicative price or verbal discussion does not create a binding obligation to buy or sell scrap metal unless and until the relevant transaction has been agreed.

4. Scrap metal and ownership

You must only offer or supply scrap metal that you are legally entitled to sell or dispose of.

You must not knowingly provide stolen, unlawfully obtained or otherwise unlawfully possessed materials to GGAD Group.

We may refuse to accept material where we have concerns about its ownership, provenance, legality, condition or compliance with our requirements.

We may request identification, proof of address, ownership information or other documentation where required by law or reasonably necessary to assess a transaction.

5. Legal compliance

GGAD Group operates within the legal and regulatory requirements applicable to its activities.

Scrap metal dealers in England and Wales are subject to licensing and record-keeping requirements, including requirements concerning supplier identification and permitted payment methods.

Customers must provide accurate information and cooperate with reasonable identification and verification procedures where required.

We reserve the right to refuse or delay a transaction where completing it would, in our reasonable view, risk placing us or the customer in breach of applicable law.

6. Payments

Payment methods will be confirmed as part of the relevant transaction.

Where the law restricts the way in which scrap metal may be paid for, we will use only legally permitted payment methods.

In particular, scrap metal dealers in England and Wales are prohibited from purchasing scrap metal for cash under the Scrap Metal Dealers Act 2013.

7. Collections

Where we agree to collect scrap metal, the collection will be subject to the arrangements agreed with the customer.

You are responsible for providing accurate information about:

  • the collection address;

  • the type and approximate quantity of material;

  • access arrangements;

  • any relevant site restrictions;

  • hazards or special circumstances; and

  • any other information reasonably required to carry out the collection safely and lawfully.

Collection dates and times may be subject to availability, traffic, weather, site conditions and other circumstances outside our reasonable control.

We may decline or postpone a collection where access is unsafe, inaccurate information has been provided, the material is materially different from that described, or carrying out the collection would be unlawful or unsafe.

8. Customer responsibilities

When using our website or services, you must:

  • provide accurate information;

  • not use the website for unlawful purposes;

  • not attempt to gain unauthorised access to our website, systems or data;

  • not introduce malicious software or harmful code;

  • not interfere with the operation or security of the website;

  • not submit information that you do not have the right to provide; and

  • comply with all applicable laws and regulations.

9. Website availability

We aim to keep our website available and up to date, but we do not guarantee that it will always be available, uninterrupted or error-free.

We may suspend, withdraw, modify or update the website or any part of it without notice where reasonably necessary.

10. Accuracy of website information

We take reasonable care when preparing the information published on our website.

However, information may occasionally contain errors, omissions or become out of date.

We reserve the right to correct, update or remove information at any time.

Website content should not be relied upon as a substitute for specific advice or a written quotation relating to your particular circumstances.

11. Intellectual property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, branding, layout and other materials, belongs to GGAD Group Limited or is used by us with permission.

You may view and use the website for your own personal or legitimate business purposes.

You must not reproduce, republish, distribute, modify, copy, sell or commercially exploit website content without our prior written permission, except where permitted by law.

12. Third-party websites and services

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and do not mean that GGAD Group endorses or accepts responsibility for those third parties.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

13. Privacy

Your use of our website may involve the collection and processing of personal information.

Our Privacy Policy explains how we collect, use and protect personal information.

By using the website, you acknowledge that you have been given the opportunity to read our Privacy Policy.

14. Limitation of liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, GGAD Group will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms & Conditions affects any statutory rights you may have as a consumer.

Where you purchase services as a consumer, applicable consumer protection legislation continues to apply. Consumer contracts must be fair and transparent, and statutory rights cannot simply be excluded by contract.

15. Events outside our reasonable control

We will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances outside our reasonable control.

Such circumstances may include severe weather, traffic disruption, vehicle breakdown, industrial action, government action, changes in law, emergencies, natural disasters, power or telecommunications failures, or other events that could not reasonably have been anticipated or prevented.

We will take reasonable steps to minimise the effect of such circumstances where possible.

16. Website security

You must not misuse the website by knowingly introducing viruses, trojans, worms, malware or other harmful material.

You must not attempt to gain unauthorised access to the website, its server, databases or associated systems.

We may report suspected unlawful activity to the relevant authorities.

17. Changes to these Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this website and will apply from the date it is posted, subject to any rights you may have under applicable law.

18. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.

The remaining provisions will continue to apply.

19. No waiver

If we do not immediately enforce a right or provision under these Terms & Conditions, this does not mean that we have waived that right or provision.

20. Governing law

These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.

Subject to any mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising from the use of this website or these Terms & Conditions.

21. Contact us

If you have any questions regarding these Terms & Conditions, please contact:

GGAD Group Limited
Southgate Chambers
37–39 Southgate Street
Winchester
SO23 9EH

Telephone: 07510 877558
Email: ggadgrouplimited@outlook.com

These Website Terms & Conditions were last updated on 1 October 2026.

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